Privacy Policy

Introduction

River Cree Casino is committed to protecting the privacy of our players. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the applicable data protection regulations in Canada, particularly under the authority of the Alberta Gaming, Liquor and Cannabis (AGLC) and Kahnawake Gaming Commission.

Information We Collect

We collect various types of information to provide our services effectively. This information includes:

• Registration Data: When you create an account with us, we collect personal details such as your name, date of birth, address, and contact information to verify your identity and ensure compliance with age restrictions.
• Payment Details: To facilitate transactions, we collect payment information, including your credit card details, banking information, and transaction history. We ensure that all payment data is processed securely through trusted payment providers.
• Technical Logs: We gather technical information automatically when you use our services, including your IP address, browser type, device information, and operating system. This information helps us optimize our platform and provide a better user experience.
• Cookies: Our website uses cookies to enhance functionality and track performance. Essential cookies are necessary for the operation of our services, while analytical cookies help us understand how users interact with our platform.

Purpose of Data Usage

Your information is used for various purposes, including:

• Account Management: We use your personal information to create and manage your account, ensuring secure access to our services.
• Marketing Communication: With your consent, we may send promotional materials and updates regarding our services. You can opt-out of marketing communications at any time.
• Anti-Fraud Checks: To protect our players and the integrity of our platform, we conduct anti-fraud checks using your data to prevent fraudulent activities.
• AML Compliance: We adhere to Anti-Money Laundering (AML) regulations, which require us to collect and verify certain personal data to prevent illegal activities.
• KYC Procedures: We implement Know Your Customer (KYC) procedures to verify your identity and age, ensuring compliance with gambling regulations.

Data Sharing

We may share your personal information with trusted third parties in the following circumstances:

• Payment Providers: To process your transactions, we share necessary information with our payment providers to facilitate secure payments.
• Verification Partners: We collaborate with verification partners to ensure compliance with KYC and AML regulations, sharing relevant data as needed.
• Regulatory Authorities: In compliance with legal obligations, we may disclose your information to relevant regulatory authorities or law enforcement agencies when required by law.

User Rights

As a player, you have certain rights regarding your personal data:

• Right to Access: You can request access to the personal information we hold about you. This allows you to verify the information we have and understand how it is being used.
• Right to Deletion: You have the right to request the deletion of your personal data, subject to legal obligations that may require us to retain certain information.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data.

Cookie Policy

River Cree Casino uses cookies to ensure the proper functioning of our website and to improve user experience. The cookies we use can be categorized as follows:

• Essential Cookies: These cookies are necessary for the operation of our platform. They enable you to browse our website and use its features, such as accessing secure areas.
• Analytical Cookies: We use analytical cookies to collect information about how visitors use our website. This data helps us understand user behavior and improve our services over time.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

Security of Personal Information

We take the security of your personal information seriously. River Cree Casino employs industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server environments.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team. We are committed to addressing your inquiries and ensuring your privacy rights are respected.

Conclusion

At River Cree Casino, we prioritize your privacy and are dedicated to maintaining the security of your personal information. By using our services, you consent to the collection and use of your data as described in this Privacy Policy.